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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dawn Friedland-Perez

Dawn Friedland-Perez

August 29, 2024

5  out of  5
rating by Dawn Friedland-Perez
"My son was in a car accident and I spent the day yesterday making calls to plenty of different agencies. When I spoke to Jarod McGovern, he made this harrowing experience more tolerable. He spent as much time as we needed to hash through the intricacies of what needed to be done. We were on calls throughout the day and not once did he lose patience with me or give me an attitude like I was supposed to know what to do like many other organizations I had to deal with had done. I had teased him at the end of the day and told him he really was like a good neighbor! Thank you Jarod!!"
We responded:
"Thank you, Dawn! I’m so sorry about the accident involving your son. I know it’s a challenging time, and I’m relieved that Jarod was able to provide you with the support and patience you needed. Your kind words about his assistance truly mean a lot to us, and I'll make sure he sees your nice review. If there’s anything else we can do to help during this difficult time, please let us know. We’re here for you each step of the way. -Patty"
Profile photo of Emil Rivera

Emil Rivera

August 27, 2024

5  out of  5
rating by Emil Rivera
"What can I say but Yensenia? Not only did she help me with my situation but saved me a lot of money. I went for homeowners and she saved me hundreds if not thousands on my car insurance."
We responded:
"Wow, Emil! Thank you so much for sharing your positive experience! I’m thrilled to hear that Yensenia was helpful with choosing coverage that suits your needs and budget! I know she'll also greatly appreciate your praise, so thank you for recognizing her efforts! Feel free to let us know if you need anything else. -Patty"
Profile photo of Papa

Papa

August 16, 2024

5  out of  5
rating by Papa
"Patty and Jarod are an outstanding professional team. They helped me move my auto insurance to State Farm. The process was seamless and I saved some money too."
We responded:
"Thank you so much for your nice feedback! Jarod and I were happy to help, and we greatly appreciate you choosing our State Farm office for your insurance needs! If you need help with anything else, please let us know. -Patty"
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anjum raja

August 14, 2024

5  out of  5
rating by anjum raja
"She is very and very helping me I am very happy"
We responded:
"Thank you, Anjum! My team and I greatly appreciate your compliments! We're here if you need anything. -Patty"
Profile photo of Τaki

Τaki

August 13, 2024

5  out of  5
rating by Τaki
"Kelly was a huge help with getting auto insurance for my car. Within no time I was able to get my car on the road."
We responded:
"Thank you so much for your feedback, Taki! It's great to know Kelly got you on the road quickly! I'll be sure to pass along your appreciation to him for you. If you need any more assistance or have questions, we're here to help. Safe driving! -Patty"
Profile photo of Joel Ricknauth

Joel Ricknauth

July 31, 2024

5  out of  5
rating by Joel Ricknauth
"Reasonable rates saved alot of money"
We responded:
"Thank you, Joel! We appreciate your positive feedback and experience with us! I'm glad we could help you choose coverage that suits your budget. Feel free to contact us if there's anything else you need. -Patty"
Profile photo of Daryl T

Daryl T

July 24, 2024

5  out of  5
rating by Daryl T
"In my most recent search to obtain auto insurance I'm so glad that I by chance stopped in at a local State Farm office. Account Manager Jarod established my new policy with the lowest cost and best coverage I could have hoped for. Jarod answered all my questions comprehensively with kindness, courtesy and professionalism. Overall, I am grateful everything worked as it did and privileged that my insurance needs are represented by a respectful, kind and competent business person."
We responded:
"Welcome to State Farm, Daryl! Thank you so much for your kind words and for choosing our office for your insurance needs! I'm thrilled to hear about your positive experience with Jarod and how he was able to get you set up with coverage that works for you. We strive to offer personalized service that makes our customers feel respected and understood, so it's wonderful that you experienced this first-hand with him. If you ever have questions or need assistance, please don't hesitate to reach out. We look forward to serving you again! -Patty"
Profile photo of Karin

Karin

July 24, 2024

5  out of  5
rating by Karin
"I highly recommend this agency , specifically Jarod McGovern . He was very professional , answered all my questions and saved me a significant amount of money per year"
We responded:
"Thank you, Karin! We greatly appreciate your positive review and recommendation! I will be sure to pass along your thanks to Jarod. I'm so glad he's been helpful to you! We're here if you need anything. -Patty"
Profile photo of Joseph Lombardo

Joseph Lombardo

July 24, 2024

5  out of  5
rating by Joseph Lombardo
"Jenny from the Coram office was very professional...she helped me so much and was super nice! I couldn't be more happier with State Farm!!"
We responded:
"Thank you for leaving us such a nice review, Joseph! I'm thrilled to hear about your positive experience with Jenny! We're certainly fortunate to have her on our team, and it's wonderful to know you've enjoyed her service. We're here to help if you need anything else. -Patty"
Profile photo of Janeen Terranova

Janeen Terranova

July 22, 2024

5  out of  5
rating by Janeen Terranova
"I would like to say I am so satisfied with the work Patty, Jared, n Kelly are doing. They have been helpful and informative and patient! Thank you all 🙏🏻👍🏻"
We responded:
"You're so welcome, Janeen! Jared, Kelly, and I appreciate your gratitude very much, and we want you to know we're always happy to help! Your kind words mean the world to us. Feel free to let us know if you need anything. -Patty"
Profile photo of Michael Herson

Michael Herson

July 17, 2024

5  out of  5
rating by Michael Herson
"When I had to buy motorcycle insurance, I got connected with Jarod, and I was not disappointed — communicates and explains everything clearly and always responds quickly to my calls and emails. Thank you Jarod, you were great!"
We responded:
"Thank you for sharing your experience, Michael! I'm glad to hear that Jarod helped you choose motorcycle insurance that suits your needs and made the process go smoothly! We'll make sure to pass along your appreciation to him. If you have any further questions or need assistance, don't hesitate to reach out. -Patty"
Profile photo of Jeff R

Jeff R

July 1, 2024

5  out of  5
rating by Jeff R
"We would like to commend Jarod and his staff with the Patty Herbstman office of State Farm for their extensive support and logistical assistance prior to and throughout our relocation from out of state. We received help establishing renter's, auto and personal liability insurance, having all of our questions and concerns addressed quickly via phone and email correspondence. Communications are always pleasant."
We responded:
"Thank you so much, Jeff, for taking the time to share your experience with us! I'm thrilled to hear that our team (especially Jarod) was able to help you receive what you needed during your relocation. Making sure your transition was smooth was a top priority for us, so your praise truly means so much! If you have any further questions or need help with anything else, please don't hesitate to reach out to us. We appreciate your support and look forward to continuing to serve you! -Patty"
Profile photo of Linda Stults

Linda Stults

June 17, 2024

5  out of  5
rating by Linda Stults
"Patty is a gem. She contacted me when my auto/condo insurance was due through another company. I switched to State Farm saving $600 a year. Thank you for saving me money."
We responded:
"Thank you so much for your wonderful feedback, Linda! You're so welcome! I'm very glad you decided to make the switch to our State Farm office, and we've been happy to help you get coverage that works for your budget! Thank you so much for allowing us the opportunity to serve you! If you have any questions or need assistance, you're welcome to contact us. -Patty"
Profile photo of kim addamo

kim addamo

June 12, 2024

5  out of  5
rating by kim addamo
"I switch my insurance to state farm Kelly who help me out is an amazing worker and care about her clients ty so much kelly"
We responded:
"Hi Kim! Thank you for choosing State Farm for your insurance needs! We're thrilled to hear that Kelly provided you with amazing assistance and demonstrated genuine care. We appreciate your kind words and the trust you've placed in us. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out! – Patty "
Profile photo of Edmundo Alfaro

Edmundo Alfaro

June 5, 2024

5  out of  5
rating by Edmundo Alfaro
"The Best insurance"
We responded:
"Thank you, Edmundo! We appreciate your five stars and positive feedback! If there's anything we can help you with, feel free to reach out. -Patty"
Profile photo of Richard Parker

Richard Parker

June 5, 2024

5  out of  5
rating by Richard Parker
"Ms. Herbstman is very professional. Thoroughly goes through policies and where savings can be achieved. I highly recommend her as an agent for State Farm."
We responded:
"Thank you so much, Richard! I'm glad you found my service helpful! Providing personalized attention and helping our customers make informed decisions about their insurance coverage is always our goal! We appreciate your recommendation and look forward to assisting you again! -Patty"
Profile photo of KATHY RAGUSA

KATHY RAGUSA

May 31, 2024

5  out of  5
rating by KATHY RAGUSA
"I’m a brand new customer to State Farm. My agent Jarod , was referred to me by a friend. He was extremely courteous, knowledgeable & quite helpful with my descision to switch insurance companies! Thank u! 😊"
We responded:
"Welcome to State Farm, Kathy! We're thrilled to have you as a new customer, and it's fantastic to hear that Jarod provided you with such efficient service. Thank you for choosing us, and if you ever have any questions or need assistance, you're welcome to give us a call! -Patty"
Profile photo of Joseph Lombardi

Joseph Lombardi

May 29, 2024

5  out of  5
rating by Joseph Lombardi
"Amazing helpful and helped me with all I needed"
We responded:
"Thanks Joseph for the 5-star review! We appreciate your trust and confidence in your local State Farm team in Coram, NY! – Patty "
Profile photo of joseph goodrich

joseph goodrich

May 17, 2024

5  out of  5
rating by joseph goodrich
"Was looking for car insurance for awhile, contacted Kelly and Jarod and they had me insurance within one day and were a great help, highly reccommend!"
We responded:
"Thank you for your positive review, Joseph! I am glad to hear Kelly and Jarod were able to make the insurance process quick and easy. We look forward to working with you! -Patty "
Profile photo of Xman27_0 Moore

Xman27_0 Moore

May 17, 2024

5  out of  5
rating by Xman27_0 Moore
"Jarod and Kelly were especially helpful in my situation getting motor vehicle insurance"
We responded:
"Thank you for your five-star review! I'll gladly let Jarod and Kelly know you're content with the service they provided! We're happy to help! If there's anything else you need regarding your insurance, please let us know! -Patty"
Profile photo of Mino S.

Mino S.

May 10, 2024

5  out of  5
rating by Mino S.
"I was canceled by Geico unexpectedly. They claimed after reviewing my history I had 10 days to find another carrier. I was literally stuck! I tried several spots and honestly Jenny from StateFarm was one of my last calls. This agent is a freaking champ! She got me insurance, gave me by far the best rate and took care of everything. Thank you Jenny. Seriously."
We responded:
"Thank you so much for your review! I am glad to hear we were able to help you during a time of need. Let us know if there is anything we can assist with in the future. -Patty"
Profile photo of Mahmoud Elbayoumi

Mahmoud Elbayoumi

May 7, 2024

5  out of  5
rating by Mahmoud Elbayoumi
"It took a while to find the right insurance company for my business. I’ve spoken to Geico ,Allstate, etc, non have which helped me get what I actually needed and for the right price, until I got a call from Jarod from State Farm. Jarod helped me with absolutely everything. He’s been extremely patient, kind and useful. I would recommend jarod to everyone I know, especially my business partners."
We responded:
"Thank you so much for taking the time to speak about our team and our office. I am glad to hear that you had a positive experience and we were able to find a plan that works for you. Please let us know if there is anything we can do for you in the future. -Patty "
Profile photo of Paul Wickel

Paul Wickel

May 2, 2024

5  out of  5
rating by Paul Wickel
"Working w this firm for years they are Patty real Pros !! Jarod has proven he is an excellent representative with outstanding professionalism, knowledge and follow through. Being in the industry for 40 plus years provides me with a unique perspective. This agency nails it with caring and dedicated customer service. Congrats !!!"
We responded:
"Thank you so much for your heartfelt review, Paul! Your kind words have really brightened our day! Jarod will also greatly appreciate your acknowledgment of his hard work and dedication to providing efficient service. We understand the importance of showing our Good Neighbors how much we care, and we're so glad we've been able to exceed your expectations on this! Please don't hesitate to reach out if we can assist you with anything else. We look forward to serving you again! -Patty"
Profile photo of Saniyah Batson

Saniyah Batson

April 23, 2024

5  out of  5
rating by Saniyah Batson
"I had a great experience getting my auto and life insurance. Shavonna and Jarod made it such an easy process for me."
We responded:
"Thank you for your kind review, Saniyah! I'm so glad to hear Shavonna and Jarod were helpful while assisting you with your new insurance plans! Our team aims to make the process feel seamless and stress-free. If you have any questions, don't hesitate to reach out! -Patty"
Profile photo of Heidi Acosta

Heidi Acosta

April 9, 2024

5  out of  5
rating by Heidi Acosta
"They are amazing! So helpful."
We responded:
"Thank you for leaving us a review, Heidi! We're happy to help you with your insurance needs. We appreciate you choosing our State Farm Office. Feel free to give us a call if you need anything. -Patty"